Another month has passed, and another fantastic milestone reached. The fact we have accomplished yet another goal highlights how the companies values are essential when dealing with our customers, these company rules are:
Our Mortgage Broker in Durham is proud of the work and hopes to provide that same level of customer service to every customer.
An insight into some genuine reviews from our valuable customers:
I cannot fault the service I have received from Leo, Wendy and the team. They have made a potentially stressful process very easy, offering support and guidance throughout. I would recommend this team to anyone in need of mortgage advice. Thank youDonna Walker
Matt was first of all hugely understanding and quite reassuring in what I knew would prove a difficult task! Under 2 years of self employment history, trying to gain a second family home without selling the first and possessing a buy to let which also needed remortgaging in the process!! Secondly, Matt listened to our preferences and used more of his time to look into other options having already taken his time to find us the best options and lastly I’ve been allowed to message Matt at all hours just basically being an anxious pest! Wendy has a hugely pleasant manner and makes speaking over the telephone very easy! Leanne was a very friendly and chatty worker to deal with which made for a more relaxing approach to addressing my concerns. Also, I’d like to add that my husband at times was a little impatient and concerned we weren’t getting everything over to the mortgage underwriters fast enough but then seeing how quickly Halifax approved the mortgage once the application did go in just proved that putting all the leg work in first does work. We appreciate your very efficient and effective approach and I have recently recommended you on to a friend who also has a partnership with a variety of employments! Good Luck!! Thank you and kind regards, SandrSandra Robson
I had a complex situation and I was nervous about the whole thing. Chris worked his magic and got me a mortgage offer within 2 weeks. I was amazed. Working full time I found the evening appointments terrific.Louis Temple
When our team sees their names mentioned, the customers must feel that they generally made a difference. It’s important to us as a company that not only are you able to transact how you would like.