As your Mortgage Broker in Durham, we always aim to provide the best service we can to every customer that comes to us for help. We always go above and beyond for every customer, making them our number one priority at all times. We are always open and honest with you, providing a fast and friendly mortgage advice service in Durham.
We know how hard it is to take that first step onto the property ladder. This is why we will be there to support you all the way through the mortgage process. The Customer always comes first at Durhammoneyman, no matter what happens.
Working within a competitive market requires us to know everything mortgage-related and we really do! We often get faced with complicated cases that need lots of attention and a bit of extra moneyman magic applied to them. No matter how complex the case is, we will always try our best to get by it so don’t ever hesitate to call us as we have probably got through something similar before.
We love receiving reviews; however, the best reviews are ones from First Time Buyers in Durham. This is because they haven’t experienced anything like this before and moving into your first home is a huge milestone in your life. The reviews they send in show us how happy they are with us and their first home that we worked so hard to find. Here are some of the First-Time Buyer reviews that we have received at Durhammoneyman, your Mortgage Broker in Durham:
“We rang these guys when we had been promised a mortgage by our Bank who then changed their minds. To be honest we didn’t know whether or not we’d be able to get a mortgage but during the first call with Durhammoneyman, we felt they understood our situation much better than the Bank and we had new hope. There were lots of documents to provide at the outset but we have now completed our remortgage and by consolidating all our debts we are paying out £250pm less than we were before. A really good, responsive service” – Daniel Pierce
“Matt was first of all hugely understanding and quite reassuring in what I knew would prove a difficult task! Under 2 years of self employment history, trying to gain a second family home without selling the first and possessing a buy to let which also needed remortgaging in the process!! Secondly, Matt listened to our preferences and used more of his time to look into other options having already taken his time to find us the best options and lastly I’ve been allowed to message Matt at all hours just basically being an anxious pest! Wendy has a hugely pleasant manner and makes speaking over the telephone very easy! Leanne was a very friendly and chatty worker to deal with which made for a more relaxing approach to addressing my concerns. Also, I’d like to add that my husband at times was a little impatient and concerned we weren’t getting everything over to the mortgage underwriters fast enough but then seeing how quickly Halifax approved the mortgage once the application did go in just proved that putting all the leg work in first does work. We appreciate your very efficient and effective approach and I have recently recommended you on to a friend who also has a partnership with a variety of employments! Good Luck!! Thank you and kind regards, Sandra” – Sandra Robson
“I cannot fault the service I have received from Leo, Wendy and the team. They have made a potentially stressful process very easy, offering support and guidance throughout. I would recommend this team to anyone in need of mortgage advice. Thank you!” – Donna Walker