Quarterly Achievement – Reviews Celebration

More Milestones For The Moneyman Team!

Reviews Earned

Once again we’ve reached the end of the quarter, achieving a staggering amount of reviews. This is thanks to all the hard work from our fantastic mortgage team, ensuring all of our customers receive the best service they can possibly offer. This, in turn, is the reason many of our customers give us such high praise on both Reviews.co.uk and Google.

Favourite Reviews of The Month

Below we thought we’d share with you a selection of the lovely reviews we’ve received over the month!

“I had a complex situation and I was nervous about the whole thing. Chris worked his magic and got me a mortgage offer within 2 weeks. I was amazed. Working full time I found the evening appointments terrific.”
– Louis Templeman Via Reviews.co.uk

“Thank you to Laura and Matt who worked seamlessly to get my remortgage offered. I’m really happy with my new deal, much better rate than what my bank were offering.”
– Michelle Butters Via Reviews.co.uk

“My mortgage broker was easy to get hold of and efficient. Overall my experience was good value for money. As a first time buyer I felt I had support throughout my purchase.”
– Mary Baker Via Reviews.co.uk

The Service We Provide

Our team run by 5 simple rules

These include;

Be Responsive

Make sure you contact the customer as soon as possible.

Provide a 5-Star Service

Always give the customer a service you would want for yourself.

Show The Customer We Care

The customer comes first. Reassure them when they’re down or anxious and do everything in your power to hopefully succeed.

Be Open & Honest

We never lie to our customers or keep information hidden. Anything the customer wants to know; we will tell them.

Stay Positive

Our team always stay positive towards customers. Even in defeat, they’ll always look to the bright side and see how they can help you in the future.

Proud of Our Work

We are all incredibly proud of the work we do. We can’t say every mortgage will be successful, but we’ll always work as hard as we can to make that happen. We genuinely love our customers and seeing reviews make it all worthwhile. Here’s to another quarter of brilliant customer service and even better reviews!

Our Fantastic Administrative Team

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Durhammoneyman.com & Durhammoneyman are trading styles of UK Moneyman Limited, which is authorised and regulated by the Financial Conduct Authority.

UK Moneyman Limited registered in England, registered number 6789312 and registered office 10 Consort Court, Hull, HU9 1PU.

Durhammoneyman – Portland House, Belmont Business Park, Durham, DH1 1TW

The Financial Conduct Authority does not regulate most buy to let mortgages.

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