Matt was first of all hugely understanding and quite reassuring in what I knew would prove a difficult task! Under 2 years self employment history, trying to gain a second family home without selling the first and possessing a buy to let which also needed remortgaging in the process!! Secondly Matt listened to our preferences and used more of his time to look into other options having already taken his time to find us the best options and lastly I’ve been allowed to message Matt at all hours just basically being an anxious pest!
Wendy has a hugely pleasant manner and makes speaking over the telephone very easy!
Leanne was a very friendly and chatty worker to deal with which made for a more relaxing approach to addressing my concerns.
Also I’d like to add that my husband at times was a little impatient and concerned we weren’t getting everything over to the mortgage underwriters fast enough but then seeing how quickly Halifax approved the mortgage once the application did go in just proved that putting all the leg work in first does work.
We appreciate your very efficient and effective approach and I have recently recommended you on to a friend who also has a partner with a variety of employments! Good Luck!!
Thank you and kind regards,
Sandra
Thank you to Laura and Matt who worked seamlessly to get my remortgage offered. I’m really happy with my new deal, much better rate than what my bank were offering.
I had a complex situation and I was nervous about the whole thing. Chris worked his magic and got me a mortgage offer within 2 weeks. I was amazed.
Working full time I found the evening appointments terrific.
I cannot fault the service I have received from Leo, Wendy and the team. They have made a potentially stressful process very easy, offering support and guidance throughout. I would recommend this team to anyone in need of mortgage advice. Thank you
My mortgage broker was easy to get hold of and efficient. Overall my experience was good value for money. As a first time buyer I felt I had support throughout my purchase.
We rang these guys when we had been promised a mortgage by our Bank who then changed their minds. To be honest we didn’t know whether or not we’d be able to get a mortgage but during the first call with Durham Moneyman we felt they understood our situation much better than the Bank and we had new hope.
There were lots of documents to provide at the outset but we have now completed our remortgage and by consolidating all our debts we are paying out £250pm less than we were before. A really good, responsive service.
Professional all the way. Excellent advice from Wayne followed by excellent administration by Anna to complete the transaction. Would recommend.
Excellent Staff and Service, I would definitely use them again
They were very helpful all through the process of my remortgage providing me with the best deal and assisting with any issues or concerns i had, very prompt on replies to my calls and emails
Was very professional and very helpful.
We are very pleased with the service we received. Everything was very simple and the mortgage brokers done everything for us. The mortgage deal they found was significantly less than any we could find ourselves, so it’s worth paying the broker fee just to get cheaper monthly repayments. We dealt initially with Charlie, and had many conversations where he took all of our information and gave us advice and was quick to respond to any questions.
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