Our Website Cookie Policy
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Cookie Policy
UK Moneyman Ltd is committed to protecting all personal information that it holds and complies with all applicable privacy and data protection laws openly and transparently. This commitment includes compliance with the General Data Protection Regulation (GDPR) 2016/679 as implemented in the UK as part of the Data Protection Act 2018. We are registered with the Information Commissioner’s Office, the UK’s independent authority set up to uphold information rights in the public interest, promote openness by public bodies and data privacy for individuals. (Registration reference: Z2069771).
What Are Cookies?
Cookies are small text files that are sent to your computer, mobile phone or any other internet-enabled device by a web server when you visit a website. These often include a unique identifier. Cookies help make sites work efficiently and analyse web traffic to provide business and marketing information, to enable developers to make informed decisions on the advancement of websites.
Overall, our cookies help us to provide you with a better service by allowing us to monitor which pages you find useful and which you do not. A cookie does not give us any access to your computer or any personal information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, but this may prevent you from taking full advantage of the website.
In summary, our cookies will:
- Allow our website to work correctly, and help keep it secure
- Help us understand how you use our site
- Improve your experience by remembering information that you’ve provided to us
- Help you by showing you information that’s relevant to you.
Changing Cookie Settings
If you wish to change your cookie settings, then you can do this through your browser settings. Each browser works differently, so an excellent place to start is by searching ‘cookie settings’ in your browser’s help section. However, changing your cookie settings to block some or all of our cookies may affect how well our website performs for you.
Your Consent
By choosing to use our website, you’re consenting to the use of the cookies that our site delivers. You can, at any time, change your cookie settings using the options available in your browser settings.
What Cookies do we use?
Websites use lots of different cookies, each with different purposes. We have divided the cookies that we use into the distinct categories of necessary cookies, performance cookies, third-party cookies and targeting/advertising cookies. These are detailed below:
Necessary cookies
These cookies protect your information and let you use the essential features we have built into our website, and without them, you wouldn’t be able to use our live chat facility.
| Cookie Name | Provider | Description | Expiration Period |
|---|---|---|---|
| cookie_notice_accepted | Durhammoneyman.com | Records user acceptance of the cookie notice. | 1 Month |
| SEARCH_SAMESITE | Used to prevent the browser from sending any cookie with a cross-site request to reduce the risk of information leakage. Also protects against cross-site request forgery attacks. | 2 Months |
These cookies ensure our website operates as you would expect. If you choose to block them, then we can’t guarantee our site will perform as intended.
Please note, while we are responsible for inserting these links into our website pages, these websites and the personal data that they collect from you are outside of our control. They will have separate privacy policies and user data collection mechanisms. We cannot accept responsibility or liability for the privacy practices of these third-party websites, and your use of these sites must be at your own risk.
Performance Cookies
These cookies help us to improve the way our site operates, telling us how visitors use each page, and which pages they view most often. They are also used to record any errors should they occur for diagnostic purposes.
Where Google Analytics is used to collect visitor statistics to improve our site, a relevant data processing agreement is in place with Google. There is no exchange of data with other Google services, and any IP addresses collected are anonymised. If you prefer blocking the Analytics script completely, you can download an opt-out plugin for Google Analytics here. This plugin will exclude your visit from the statistics of all websites using Google Analytics.
| Cookie Name | Provider | Description | Expiration Period |
|---|---|---|---|
| _ga | Durhammoneyman.com | Registers a unique ID for each visitor to generate statistical data on how visitors use our website. | 2 Years |
| _gid | Durhammoneyman.com | Registers a unique ID for each visitor to generate statistical data on how visitors use our website. | 1 Day |
| _hjid | Durhammoneyman.com | Registers a unique ID for each visitor to generate statistical data on how visitors use our website. | 1 Year |
Examples of the information we may collect include:
- What content our visitors view, their browsing actions and how they use our site
- When visitors use our site
- What leads people to our site
- What technology of visitors use to access our site
- The general geographical location of the visitors to our site
- Identifiers such as IP address that may allow the linking of information collected to an individual.
Our performance cookies allow us to:
- Understand how our site is used so we can make improvements for our customers
- Measure the performance of our site
- Test different versions of our site
- Understand what devices, browsers and technologies we should design our website to support
- Track any visitor trends that may help us to plan for the future.
Our performance cookies won’t:
- Store any personal information on your device beyond details of your current visit to our site.
Third-Party Cookies
The following cookies are provided by third parties who deliver functionality embedded within our website and are necessary for the correct operation of this functionality.
| Cookie Name | Provider | Description | Expiration Period |
|---|---|---|---|
| reviewPath | reviews.co.uk | These cookie provide the functionality to interact with our site via the Reviews.io website. For further information, please refer to the cookie policy for this third-party provider. | 11 Months |
| __cfduid | 1 Month | ||
| _ga | 11 Months | ||
| intercom-session-<id> | 8 Months | ||
| intercom-id-<id> | 8 Days |
Please note, while we are responsible for inserting these links into our website pages, these websites and the personal data that they collect from you are outside of our control. They will have separate privacy policies and user data collection mechanisms. We cannot accept responsibility or liability for the privacy practices of these third-party websites, and your use of these sites must be at your own risk.
The website policy for the cookies provided by Reviews.io is at the following link: www.reviews.co.uk/front/user-privacy-policy.
The site also includes Social Interaction links (including Facebook and Twitter); these third-party social networking companies do not deliver cookies unless you specifically choose to select the link and navigate to their website. We do not control any cookies that you may receive once you have navigated to such external sites. We advise that you check their cookie policies before selecting a link.
Targeting and Advertising Cookies
We use Google AdWords to manage advertising on our website using cookies provided by Google. These specially designed cookies gather information from you and your web browsing device to display advertisements on relevant topics that may be of interest to you. Advertisers use these cookies to gather the information to share with other advertisers. They do this to measure the performance of their advertisements. These cookies also build user profiles from each visit to our website to gather statistics on the performance of the ads that can carry across many sites. We specifically use targeting cookies to display customised content for you.
You can choose to disable advertising cookies entirely or by disabling adverts from specific companies. This action will not disable the display of adverts on the internet but will prevent them from being tailored to your interests or preferences. You can set your advertising preferences via this external website: www.youronlinechoices.com/uk/your-ad-choices.
| Cookie Name | Provider | Description | Expiration Period |
|---|---|---|---|
| __Secure-3PAPISID | Used to create a profile of the website visitor’s interests for targeting purposes, to show relevant and personalised Google advertising. | 1 Year 8 Months | |
| __Secure-3PSID | Used to create a profile of the website visitor’s interests for targeting purposes, to show relevant and personalised Google advertising. | 1 Year 11 Months | |
| __Secure-APISID | Used to create a profile of the website visitor’s interests for targeting purposes, to show relevant and personalised Google advertising. | 4 Months | |
| __Secure-HSID | Used to store digitally signed and encrypted records of a user’s Google account ID for security purposes and the most recent sign-in time. This information allows Google to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties. Google uses this information for targeting purposes to show relevant and personalised ad content. | 4 Months | |
| __Secure-SSID | Used to store information about how you use our website and any advertising presented to you before visiting this website. This information helps customise the advertising you see. It records your most recent searches, any previous interactions with an advertiser’s adverts or search results, and visits to their website. | 4 Months | |
| 1P_JAR | Used to store information about how you use our website and any advertising presented to you before visiting this website. This information helps customise the advertising you see. It records your most recent searches, any previous interactions with an advertiser’s adverts or search results, and visits to their website. | 1 Month | |
| ANID | Used by for targeting purposes to build a profile of the website visitor’s interests to show relevant and personalised Google advertising. | 10 Years 7 Months | |
| APISID | Used by for targeting purposes to build a profile of the website visitor’s interests to show relevant and personalised Google advertising. | 1 Year 7 Months | |
| CONSENT | Used to store Google Network advertising preferences for use in targeted advertising. | 18 Years | |
| CONSENT | Gstatic | Used to store Google Network advertising preferences for use in targeted advertising. | 17 Years 11 Months |
| DV | Used for targeting purposes to build a profile of the website visitor’s interests to show relevant and personalised advertising. | 1 Day | |
| HSID | Used to store digitally signed and encrypted records of a user’s Google account ID for security purposes and the most recent sign-in time. This information allows Google to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties. Google uses this information for targeting purposes to show relevant and personalised ad content. | 1 Year 7 Months | |
| NID | Used to store preferences in a unique Google ID to remember browsing information. Includes your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you have Google’s SafeSearch filter turned on. Google uses these preferences to optimise and personalise advertising. | 6 Months | |
| SAPISID | Used by for targeting purposes to build a profile of the website visitor’s interests to show relevant and personalised Google advertising. | 1 Year 7 Months | |
| SID | Used to store digitally signed and encrypted records of a user’s Google account ID for security purposes and the most recent sign-in time. This information allows Google to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties. Google uses this information for targeting purposes to show relevant and personalised ad content. | 1 Year 11 Months | |
| SIDCC | Used to store information about how you use our website and any advertising presented to you before visiting this website. This information helps customise the advertising you see. It records your most recent searches, any previous interactions with an advertiser’s adverts or search results, and visits to their website. | 1 Year | |
| SSID | Used to store information about how you use our website and any advertising presented to you before visiting this website. This information helps customise the advertising you see. It records your most recent searches, any previous interactions with an advertiser’s adverts or search results, and visits to their website. | 1 Year 7 Months | |
| UULE | Used to geolocate search engine results pages | 1 Day |
Our targeting and advertising cookies allow us to:
- Track referrals to our website from third-party companies
- Deliver content that may be more relevant to you, based on your browsing history.
Our targeting and advertising cookies won’t:
- Share or record any personal information about you.
5.00 Rating13 Reviews
Duncan
Professional all the way. Excellent advice from Wayne followed by excellent administration by Anna to complete the transaction. Would recommend.
2 months ago
Martin
Excellent Staff and Service, I would definitely use them again They were very helpful all through the process of my remortgage providing me with the best deal and assisting with any issues or concerns i had, very prompt on replies to my calls and...
1 year ago
Kayleigh
Joe and Chloe have been so helpful sorting out our remortgage. They did all the hard work. I would highly recommend Durham Money Man to anyone! Fab job guys!
1 year ago
Karen
Was very professional and very helpful.
1 year ago
Anonymous
We are very pleased with the service we received. Everything was very simple and the mortgage brokers done everything for us. The mortgage deal they found was significantly less than any we could find ourselves, so it's worth paying the broker fee...
2 years ago
Niall
Fantastic service! Amazing advice and guidance throughout my mortgage application. Would recommend Durhammoneyman to anyone!
2 years ago
Sarah
Durhammoneyman have been an absolute lifesaver in helping me to get a mortgage. Their support, advice and assistance throughout the process has been above and beyond what I could have expected. Without them I would not have been able to navigate...
2 years ago
Donna
I cannot fault the service I have received from Leo, Wendy and the team. They have made a potentially stressful process very easy, offering support and guidance throughout. I would recommend this team to anyone in need of mortgage advice. Thank...
3 years ago
Sandra
Matt was first of all hugely understanding and quite reassuring in what I knew would prove a difficult task! Under 2 years self employment history, trying to gain a second family home without selling the first and possessing a buy to let which also...
3 years ago
Louis
I had a complex situation and I was nervous about the whole thing. Chris worked his magic and got me a mortgage offer within 2 weeks. I was amazed. Working full time I found the evening appointments terrific.
4 years ago
Michelle
Thank you to Laura and Matt who worked seamlessly to get my remortgage offered. I’m really happy with my new deal, much better rate than what my bank were offering.
4 years ago
Mary
My mortgage broker was easy to get hold of and efficient. Overall my experience was good value for money. As a first time buyer I felt I had support throughout my purchase.
4 years ago
Daniel
We rang these guys when we had been promised a mortgage by our Bank who then changed their minds. To be honest we didn’t know whether or not we’d be able to get a mortgage but during the first call with Durham Moneyman we felt they understood...
4 years ago
